http://sethgodin.typepad.com/seths_blog/2005/03/ does_language_m.html Does language really matter anymore? “Your call is important to us, please hold and we will be with you shorthly” The real problem is that the words aren’t supported by an action that proves the words are honest. Simply having to wait 30 minutes to ask a simple question is an action that [...]

100 Ways to Help You Succeed/Make Money, Part 1 http://www.changethis.com/14.100Ways/trackback Spend one minute. Improve your website dramatically. http://www.changethis.com/7.OneMinuteSite/trackback A positive attitude – [my comment - more about psychology than happy thoughts] http://www.changethis.com/14.PositiveAttitude/trackback